Windows Hello stopped accepting my fingerprint - what may help?

Update or reinstall the reader's driver, then remove and re-add the fingerprint in Hello settings. After major Windows updates this is the most common repair.

There are dozens of Goodix drivers - which is mine?

Go by your laptop model and the reader's Hardware ID. The package from your laptop brand is the safer choice over a universal one.

Fingerprint & security drivers

Fingerprint and security drivers are what Windows Hello sign-in stands on. The main names are Goodix, Synaptics and ELAN, fitted in laptops of every brand. The packages here come from official sources, with versions, dates and supported Windows versions.

DriverManufacturerVersionReleasedWindows / Arch

Goodix Fingerprint Reader Driver - 10 (20H2 or Later) 11SHA-256 verifiedLenovo3.4.51.3020September 16, 2026Windows 11Windows 1064-bit
Fingerprint Reader Driver - 11 (23H2 or Later)SHA-256 verifiedLenovo6.0.69.1136/3.4.51.3020September 11, 2026Windows 1164-bit
Round Power Button Fingerprint Reader Driver - 11 (23H2 or Later)SHA-256 verifiedLenovo6.0.69.1136/3.4.51.3020September 10, 2026Windows 1164-bit
Round Power Button Fingerprint Reader Driver - 10 (21H2 or Later) 11 (22H2 or Later)SHA-256 verifiedLenovo6.0.69.1136/3.4.51.3020September 8, 2026Windows 11Windows 1064-bit
Fingerprint Reader Driver - 11 (22H2 or Later)SHA-256 verifiedLenovo6.0.69.1136/3.4.51.3020September 7, 2026Windows 1164-bit
Synaptics Fingerprint Reader Driver - 10 (1903 or Later) 11SHA-256 verifiedLenovo6.0.69.1136August 20, 2026Windows 11Windows 1064-bit
Goodix Fingerprint Reader Driver - 10 (22H2 or Later) 11 (22H2 or Later)Lenovo3.4.56.3010August 14, 2026Windows 11Windows 1064-bit
Synaptics Fingerprint Reader Driver - 10 (21H2 or Later) 11SHA-256 verifiedLenovo6.0.69.1136August 14, 2026Windows 11Windows 1064-bit
Goodix Fingerprint Reader Driver - 11 (24H2 or Later)SHA-256 verifiedLenovo3.4.57.3010August 5, 2026Windows 1164-bit
Goodix Fingerprint Reader Driver - 10 (22H2 or Later) 11 (24H2 or Later)SHA-256 verifiedLenovo3.4.66.3010July 30, 2026Windows 11Windows 1064-bit

Fingerprint & security drivers by brand

About fingerprint & security drivers

This is the moodiest hardware in the catalog: a single Goodix reader can have dozens of driver releases, and laptop makers update these packages more often than any others - precisely because fingerprint sign-in breaks after Windows updates so regularly. If Windows Hello stopped recognizing your finger, a fresh reader driver is the first thing worth trying.

The other classic: after reinstalling Windows the fingerprint option in Hello settings is greyed out - a reader without a driver is simply invisible to the system. Install the package for your laptop model and the option comes back to life.

Frequently asked questions

Windows Hello stopped accepting my fingerprint - what may help?: Update or reinstall the reader's driver, then remove and re-add the fingerprint in Hello settings. After major Windows updates this is the most common repair.
The fingerprint option in Hello settings is greyed out - why?: Most likely the reader has no driver. Check Device Manager: a device with a warning under "Biometric devices" is the one.
There are dozens of Goodix drivers - which is mine?: Go by your laptop model and the reader's Hardware ID. The package from your laptop brand is the safer choice over a universal one.